Some systems are experiencing issues

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KLE - Blackboard

Operational

eVision/SCIMS

Operational

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Operational

Keele Mobile App

Operational

Turnitin

Operational

Playback Lecture Capture

Operational

JupyterHub

Major Outage

Attendance System

Operational

My Keele Journey

Operational

Timetable

Operational

Printing

Library Systems

Email & Collaboration

Remote Connection Services

University Service Desk

Virtual Desktop Infrastructure (VDI)

Maintenance

Library Search Rialto and Alma maintenance

Upcoming scheduled maintenance for Library Search, Rialto and Alma:

Estimated Start time: Saturday 13th December 2025 22:00 GMT

Estimated End time: Sunday 14th December 2025 00:00 GMT

Past Incidents

9th March 2020

Microsoft O365 [TM205942] Can't open files in Microsoft Teams

Microsoft have made us aware that some users may be unable to open specific files from within Microsoft Teams. This issue is limited to opening Microsoft Word, Excel and PowerPoint files.

Current status: We're analyzing diagnostic data to determine the source of the issue.

Scope of impact: Impact is specific to any user attempting to open Microsoft Word, Excel and PowerPoint files.

Microsoft have confirmed that this issue is now resolved.

8th March 2020

No incidents reported

7th March 2020

No incidents reported

6th March 2020

No incidents reported

5th March 2020

No incidents reported

4th March 2020

Slow PC / FIleshare access for some departments

Managed desktop access / Filestore access is slow this morning for some departments. This is due to a server backup taking longer than expected to complete.

This issue is now resolved