Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Maintenance
12th March: WiFi maintenance works

On 12th March at 4am Information & Digital Services will be patching our Wi-Fi network. This work is being carried out to secure and upgrade the Wi-Fi network. 

Work will be carried out to WiFi on campus and at Keele in Town. During this time you might notice some performance degradation but it will not be a full outage. Information & Digital Services apologise for any inconvenience this may cause.  

Past Incidents

17th May 2020

No incidents reported

16th May 2020

No incidents reported

15th May 2020

No incidents reported

14th May 2020

No incidents reported

13th May 2020

Phones Issues with inbound Calls

10:35 We are currently experiencing issues with inbound calls to University numbers not connecting through. We are working with our supplier to get this fixed as soon as possible.

  • 13:10 - These issues are now resolved and incoming calls to the University are connecting.

    Thank you for bearing with us while we worked to resolve issues.

  • 12:20 - We are continuing to work with our supplier to rectify issues with inbound calls.

    The following numbers will work:

    Campus Security - 01782 968755 Admissions - 01782 968757 IT Service Desk - 01782 968759