Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

University Network

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KLE - Blackboard

Operational

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Operational

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Operational

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Operational

Turnitin

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Playback Lecture Capture

Operational

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Major Outage

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Operational

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Operational

Printing

Library Systems

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Remote Connection Services

University Service Desk

Virtual Desktop Infrastructure (VDI)

Maintenance

Library Search Rialto and Alma maintenance

Upcoming scheduled maintenance for Library Search, Rialto and Alma:

Estimated Start time: Saturday 13th December 2025 22:00 GMT

Estimated End time: Sunday 14th December 2025 00:00 GMT

Past Incidents

18th May 2020

No incidents reported

17th May 2020

No incidents reported

16th May 2020

No incidents reported

15th May 2020

No incidents reported

14th May 2020

No incidents reported

13th May 2020

Phones Issues with inbound Calls

10:35 We are currently experiencing issues with inbound calls to University numbers not connecting through. We are working with our supplier to get this fixed as soon as possible.

13:10 - These issues are now resolved and incoming calls to the University are connecting.

Thank you for bearing with us while we worked to resolve issues.

12:20 - We are continuing to work with our supplier to rectify issues with inbound calls.

The following numbers will work:

Campus Security - 01782 968755 Admissions - 01782 968757 IT Service Desk - 01782 968759