VPN ServicesVPN issues affecting Virgin Media & O2
We are aware of a VPN issue affecting users on Virgin Media & O2. Our internet provider is investigating this issue directly with Virgin Media as its affecting several universities.
Our suppliers have put a temporary work around in place which should improve VPN performance.
Maintenance
Library Search, Rialto and Alma Maintenance
Upcoming scheduled maintenance for Library Search, Rialto and Alma:
Estimated Start time: Saturday 3rd October 11:00pm BST
Estimated End time: Sunday 4th October 12:59pm BST
Past Incidents
25th August 2020
No incidents reported
24th August 2020
No incidents reported
23rd August 2020
No incidents reported
22nd August 2020
No incidents reported
21st August 2020
No incidents reported
20th August 2020
G-Suite Performance Issues
Google has reported issues with the following parts of G-Suite, which are affecting some Keele users:
Sending emails in Gmail
Recording meetings in Google Meet
Creating files in Google Drive
Posting messages in Google Hangouts
Adding new pages to Google Sites
Google Keep
Voice-mail issues
Google is now reporting these issues have been resolved.
Google are reporting that the Gmail service has already been restored for some users, and they expect a resolution for all users in the near future. Please note this time frame is an estimate and may change.
