Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Stickied Incidents

30th September 2026

VPN Services VPN issues affecting Virgin Media & O2

We are aware of a VPN issue affecting users on Virgin Media & O2. Our internet provider is investigating this issue directly with Virgin Media as its affecting several universities.

  • Our suppliers have put a temporary work around in place which should improve VPN performance.

    • Maintenance
    Library Search, Rialto and Alma Maintenance

    Upcoming scheduled maintenance for Library Search, Rialto and Alma:

    Estimated Start time: Saturday 3rd October 11:00pm BST Estimated End time: Sunday 4th October 12:59pm BST

    Past Incidents

    24th September 2020

    No incidents reported

    23rd September 2020

    No incidents reported

    22nd September 2020

    Microsoft O365 Teams Meeting disruption

    Some users are experiencing issues in Teams meetings with functionality such as screen sharing and recording sessions. This does not appear to be a widespread issue but is causing some disruption at Keele - it has been reported to Microsoft.

  • These issues now seem to be resolved.

    • 21st September 2020

    No incidents reported

    20th September 2020

    No incidents reported