Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Maintenance
12th March: WiFi maintenance works

On 12th March at 4am Information & Digital Services will be patching our Wi-Fi network. This work is being carried out to secure and upgrade the Wi-Fi network. 

Work will be carried out to WiFi on campus and at Keele in Town. During this time you might notice some performance degradation but it will not be a full outage. Information & Digital Services apologise for any inconvenience this may cause.  

Past Incidents

8th November 2020

No incidents reported

7th November 2020

No incidents reported

6th November 2020

No incidents reported

5th November 2020

Turnitin Turnitin service disruption

Turnitin have provided the following service alert:

We’ve run into some issues.

Turnitin.com, TurnitinUK.com, iThenticate, SimCheck, Similarity and Originality are currently experiencing an unexpected service disruption.

During this time, you may find that Similarity Reports are not generating.

Those accessing these services via an integration may also be impacted.

  • Turnitin have provided the following update:

    Turnitin.com, Turnitinuk.com, iThenticate, SimCheck, Similarity and Originality, are currently experiencing an unexpected service degradation. We believe we have resolved the issue, and we are continuing to monitor the situation.

    Users will still continue to experience slow report generation during this time, while we process the backlog of submissions.

    • 4th November 2020

    No incidents reported