All systems are operational

About This Site

https://www.keele.ac.uk/it/contactus/

Maintenance
WiFi Maintenance work

Maintenance work will mean the WiFi is unavailable in student accommodation for short periods next week.

Between 6am and 8am on Tuesday 30 March the network will be unavailable in Lindsay, The Oaks and Holly Cross.

Users in Barnes will be unable to connect during the same period on Wednesday 31 March, and the network will be unavailable in Horwood during the same period on Thursday 1 April.

During these times the WiFi will be unavailable in short bursts of around 5 minutes.

This work is in preparation for new network infrastructure which will be installed as part of the Network Transformation Project.

Google log-in changing

The way you sign into Google G-Suite is changing on Thursday 15 April.

From 15 April you will need to use your email address and password, rather than your username and password, to access Google services including Google Drive, Google Doc, Google Calendar and, for students, Google Mail.

If you have any issues accessing Library resources following this change, please contact the IT Service Desk.

WiFi work in student accommodation

IDS will be replacing core network equipment in student accommodation over the space of four days in mid-April.

The work will start at 8am each say and a period of disruption will be incurred while equipment is swapped out. Between 8am and 10am there will be no access to WiFi services, and from 10am the service should be considered at risk while configuration changes are made to remaining equipment within the blocks.

Tuesday 20 April - Oaks & Holly Cross, including the accommodation office and housekeeping services for those blocks, the KPA, Building Management Systems and CCTV

Wednesday 21 April - Lindsay, including the accommodation office and housekeeping services for those blocks, Lindsay bar and shop, the KPA, Building Management Systems and CCTV

Thursday 22 April - Barnes, including the accommodation office and housekeeping services for those blocks, Keele Nursery, Building Management Systems and CCTV

Friday 23 April - Horwood, including the accommodation office and housekeeping services for those blocks, the KPA, Building Management Systems and CCTV.

We aim to complete the above as quickly as possible and apologise for any inconvenience this may cause.

Past Incidents

8th April 2021

No incidents reported

7th April 2021

No incidents reported

6th April 2021

No incidents reported

5th April 2021

No incidents reported

4th April 2021

No incidents reported