VPN ServicesVPN issues affecting Virgin Media & O2
We are aware of a VPN issue affecting users on Virgin Media & O2. Our internet provider is investigating this issue directly with Virgin Media as its affecting several universities.
Our suppliers have put a temporary work around in place which should improve VPN performance.
Maintenance
Library Search, Rialto and Alma Maintenance
Upcoming scheduled maintenance for Library Search, Rialto and Alma:
Estimated Start time: Saturday 3rd October 11:00pm BST
Estimated End time: Sunday 4th October 12:59pm BST
Past Incidents
12th May 2021
No incidents reported
11th May 2021
No incidents reported
10th May 2021
No incidents reported
9th May 2021
No incidents reported
8th May 2021
No incidents reported
7th May 2021
Microsoft O365Issues with Outlook
Microsoft are reporting some users are having issues sending from Outlook - we are awaiting further updates on this issue.
Update 17:56 May 12 - These issues should now be resolved, If you are still having problems please contact the IT Service Desk.
Microsoft are again reporting some users are having issues sending from Outlook - we are awaiting further updates on this issue.
Update 17:08 May 10 - These issues should now be resolved, however some users may need to clear their web browser's cookies and cache to fully resolve the issue on their device.
Update 12:25 10 May - Microsoft has confirmed some users are still experiencing issues with sending emails from Outlook this morning. We apologise for any inconvenience this is causing our Keele colleagues.
