Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Stickied Incidents

30th September 2026

VPN Services VPN issues affecting Virgin Media & O2

We are aware of a VPN issue affecting users on Virgin Media & O2. Our internet provider is investigating this issue directly with Virgin Media as its affecting several universities.

  • Our suppliers have put a temporary work around in place which should improve VPN performance.

  • Maintenance
    Library Search, Rialto and Alma Maintenance

    Upcoming scheduled maintenance for Library Search, Rialto and Alma:

    Estimated Start time: Saturday 3rd October 11:00pm BST Estimated End time: Sunday 4th October 12:59pm BST

    Past Incidents

    27th May 2021

    No incidents reported

    26th May 2021

    Network Outage Barnes Block S

    Due to fibre damage, we are currently experiencing a network outage in Barnes S Block. Engineers are booked to attend in the morning to make a repair to the fibre cable.

  • The damaged Fibre in Barnes S Block has now been replaced.

  • 25th May 2021

    No incidents reported

    24th May 2021

    No incidents reported

    23rd May 2021

    No incidents reported