All systems are operational

About This Site

https://www.keele.ac.uk/it/contactus/

Maintenance
ProQuest eBook Maintenance

ProQuest eBook Central, one of our eBook platforms, will be unavailable between 3pm and 11pm on Saturday 26 June whilst the supplier carries out maintenance work.

Apologies for any inconvenience this causes.

Vodafone Work - Potential Disruption

Inbound calls to the University may be disrupted on Tuesday 6 July while Vodafone carry out maintenance work.

This service disruption may be experienced between 10pm and 10.30pm. If callers experience issues then redialling should resolve the issue. Apologies for any inconvenience this causes.

CMS Maintenance

Maintenance work to the University's content management system (CMS), the back-end of the University website, will be taking place over the weekend of 10 and 11 July.

The CMS and University website will both remain accessible throughout this period, but updates won't publish until the work is completed. This work will also prevent updates scheduled to publish during this time from being made live.

Apologies for any inconvenience this causes.

KLE unavailable - change to hosting

The KLE will be unavailable between 5pm on Friday 16 July and start of business on Wednesday 21 July whilst our provider moves the system to being hosted in the Cloud.

Staff and students will be unable to access the system during this time.

Colleagues can find out more about this move on the staff intranet.

Past Incidents

31st May 2021

No incidents reported

30th May 2021

No incidents reported

29th May 2021

No incidents reported

28th May 2021

No incidents reported

27th May 2021

No incidents reported

26th May 2021

Network Outage Barnes Block S

Due to fibre damage, we are currently experiencing a network outage in Barnes S Block. Engineers are booked to attend in the morning to make a repair to the fibre cable.

  • The damaged Fibre in Barnes S Block has now been replaced.