Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Stickied Incidents

30th September 2026

VPN Services VPN issues affecting Virgin Media & O2

We are aware of a VPN issue affecting users on Virgin Media & O2. Our internet provider is investigating this issue directly with Virgin Media as its affecting several universities.

  • Our suppliers have put a temporary work around in place which should improve VPN performance.

    • Maintenance
    Library Search, Rialto and Alma Maintenance

    Upcoming scheduled maintenance for Library Search, Rialto and Alma:

    Estimated Start time: Saturday 3rd October 11:00pm BST Estimated End time: Sunday 4th October 12:59pm BST

    Past Incidents

    1st June 2021

    Maillists Mailman Lists

    We're seeing issues with the old Mailman Maillists system - we're identifying the issue and hoping to resolve soon.

  • These issues are now resolved

    • 31st May 2021

    No incidents reported

    30th May 2021

    No incidents reported

    29th May 2021

    No incidents reported

    28th May 2021

    No incidents reported