Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Stickied Incidents

17th September 2021

eVision/SCIMS Evision/SCIMS Moving to the Cloud - 17th - 20th September

EVision will be unavailable from 17:00 on the Friday 17th September until 09:00 on Monday 20th September whilst upgrade work is completed.

During this time you can still upload your Keele Card Photo at https://keelecardselfservice.keele.ac.uk/

Please check https://status.keele.ac.uk/ for updates.

SITS will also be unavailable for staff during this time.

Please accept our apologies for any inconvenience.

Maintenance
SCIMS Moving to the Cloud - 17th - 20th September

EVision will be unavailable from 17:00 on the Friday 17th September until 09:00 on Monday 20th September whilst upgrade work is completed.

During this time you can still upload your Keele Card Photo at https://keelecardselfservice.keele.ac.uk/

Please check https://status.keele.ac.uk/ for updates.

SITS will also be unavailable for staff during this time.

Please accept our apologies for any inconvenience.

Keele People Security maintenance - 25 September

Keele People will be unavailable between midnight and midday on Saturday 25 September whilst routine security maintenance is carried out. This work is being completed by Midland HR, our system provider.

Student Email Access

Student Email Access - Your email is now on Outlook. This is a reminder that your Keele mailbox has now been moved to Microsoft Outlook. You now need to access your Keele emails through the Outlook Web App and/or Outlook Mobile App, rather than any other means.

Past Incidents

5th June 2021

No incidents reported

4th June 2021

No incidents reported

3rd June 2021

uPay app unavailable

We are receiving reports of issues accessing the uPay app, which is used on campus for ordering food and drink and for topping up your Keele Card.

We are working to get these issues resolved as soon as possible and apologise for any inconvenience this is causing.

  • 9.45pm 03/06/2020 - These issues have now been resolved.

  • 2nd June 2021

    No incidents reported

    1st June 2021

    Maillists Mailman Lists

    We're seeing issues with the old Mailman Maillists system - we're identifying the issue and hoping to resolve soon.

  • These issues are now resolved