Microsoft O365Some users may not see auto-complete suggestions when searching in Outlook on the web
Users may not see auto-complete suggestions when searching in Outlook on the web. Users may also not see expected results when searching with keywords. As a workaround, suggestions are working on the Outlook mobile application.
Please await further updates from Microsoft for an overall solution.
From Microsoft: "A recent service update contained a code regression that caused impact.
We've confirmed after testing and monitoring with a subset of affected users that the impact is remediated."
1st October 2025
Issue with FMHS timetables displaying up to date timetables on MyTimetable.keele.ac.uk
There is currently an issue with FMHS timetables displaying up to date timetables on mytimetable.keele.ac.uk. Your timetable on the Keele App remains correct and up-to-date, we have raised the issue with our supplier but in the meantime please use the Keele App as a reliable source of timetable data.
The issue with the FMHS timetables has now been resolved.
Maintenance
Library Search Rialto and Alma maintenance
Upcoming scheduled maintenance for Library Search, Rialto and Alma:
Estimated Start time: Saturday 1st November 2025 22:00 GMT
Estimated End time: Saturday 1st November 2025 23:00 GMT
Past Incidents
5th June 2021
No incidents reported
4th June 2021
No incidents reported
3rd June 2021
uPay app unavailable
We are receiving reports of issues accessing the uPay app, which is used on campus for ordering food and drink and for topping up your Keele Card.
We are working to get these issues resolved as soon as possible and apologise for any inconvenience this is causing.
9.45pm 03/06/2020 - These issues have now been resolved.
2nd June 2021
No incidents reported
1st June 2021
MaillistsMailman Lists
We're seeing issues with the old Mailman Maillists system - we're identifying the issue and hoping to resolve soon.
