Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Stickied Incidents

17th September 2021

eVision/SCIMS Evision/SCIMS Moving to the Cloud - 17th - 20th September

EVision will be unavailable from 17:00 on the Friday 17th September until 09:00 on Monday 20th September whilst upgrade work is completed.

During this time you can still upload your Keele Card Photo at https://keelecardselfservice.keele.ac.uk/

Please check https://status.keele.ac.uk/ for updates.

SITS will also be unavailable for staff during this time.

Please accept our apologies for any inconvenience.

Maintenance
SCIMS Moving to the Cloud - 17th - 20th September

EVision will be unavailable from 17:00 on the Friday 17th September until 09:00 on Monday 20th September whilst upgrade work is completed.

During this time you can still upload your Keele Card Photo at https://keelecardselfservice.keele.ac.uk/

Please check https://status.keele.ac.uk/ for updates.

SITS will also be unavailable for staff during this time.

Please accept our apologies for any inconvenience.

Keele People Security maintenance - 25 September

Keele People will be unavailable between midnight and midday on Saturday 25 September whilst routine security maintenance is carried out. This work is being completed by Midland HR, our system provider.

Student Email Access

Student Email Access - Your email is now on Outlook. This is a reminder that your Keele mailbox has now been moved to Microsoft Outlook. You now need to access your Keele emails through the Outlook Web App and/or Outlook Mobile App, rather than any other means.

Past Incidents

20th June 2021

No incidents reported

19th June 2021

No incidents reported

18th June 2021

No incidents reported

17th June 2021

eVision/SCIMS scims.keele.ac.uk unavailable

Users are currently unable to access scims.keele.ac.uk - we are investigating this issue and will have it resolved as soon as possible. Apologies for any inconvenience this is causing.

  • 16:04 - We believe these issues are now resolved. If you continue to have problems accessing the system, please contact the IT Service Desk.

  • 15:32 - We are continuing to see issues with access to SCIMS and eVision. We believe we have identified the cause of the issue so are now working to resolve it. Apologies again for any inconvenience this is causing.

  • We are continuing to see issues with evision, users are currently unable to access scims.keele.ac.uk - we are investigating this issue and will have it resolved as soon as possible. Apologies for any inconvenience this is causing.

  • The issue has been resolved. If you experience further issues accessing the system, please contact the IT Service Desk.

  • 10:07 - The system should now be available again, apologies again for the inconvenience. 

  • 16th June 2021

    No incidents reported