VPN ServicesVPN issues affecting Virgin Media & O2
We are aware of a VPN issue affecting users on Virgin Media & O2. Our internet provider is investigating this issue directly with Virgin Media as its affecting several universities.
Our suppliers have put a temporary work around in place which should improve VPN performance.
Maintenance
Library Search, Rialto and Alma Maintenance
Upcoming scheduled maintenance for Library Search, Rialto and Alma:
Estimated Start time: Saturday 3rd October 11:00pm BST
Estimated End time: Sunday 4th October 12:59pm BST
Past Incidents
21st June 2021
No incidents reported
20th June 2021
No incidents reported
19th June 2021
No incidents reported
18th June 2021
No incidents reported
17th June 2021
eVision/SCIMSscims.keele.ac.uk unavailable
Users are currently unable to access scims.keele.ac.uk - we are investigating this issue and will have it resolved as soon as possible. Apologies for any inconvenience this is causing.
16:04 - We believe these issues are now resolved. If you continue to have problems accessing the system, please contact the IT Service Desk.
15:32 - We are continuing to see issues with access to SCIMS and eVision. We believe we have identified the cause of the issue so are now working to resolve it. Apologies again for any inconvenience this is causing.
We are continuing to see issues with evision, users are currently unable to access scims.keele.ac.uk - we are investigating this issue and will have it resolved as soon as possible. Apologies for any inconvenience this is causing.
The issue has been resolved. If you experience further issues accessing the system, please contact the IT Service Desk.
10:07 - The system should now be available again, apologies again for the inconvenience.
