Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Maintenance
Library Search maintenance

Upcoming scheduled maintenance for Library Search, Rialto and Alma:

Estimated Start time: Saturday 5th July 23:00 BST

Estimated End time: Saturday 5th July 23:59 BST

8th July: CompSci lab machine service upgrade

IDS will be migrating the CompSci lab machine service to a new host system on Tuesday 8th July between 9am and 1pm. This work is being carried out to improve the security of the system and to support our digital transformation.

Past Incidents

15th January 2022

No incidents reported

14th January 2022

Keele People Keele People issue reported when using Google Chrome

Users have reported issues with accessing parts of the People Manager area on Keele People using Google Chrome. The system provider has outlined that an update to the browser software has caused an issue in Keele People where the menu button in the People Manager area does not respond. 

If you encounter this issue, please try accessing the People Manager area in an alternative browser, for example Microsoft Edge or Mozilla Firefox. 

Keele People will be undergoing an upgrade on Monday 31st January, and this issue should be resolved as part of this work.

  • This issue has now been resolved as part of upgrade work completed on Monday 31 January

    • 13th January 2022

    No incidents reported

    12th January 2022

    No incidents reported

    11th January 2022

    No incidents reported