Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Maintenance
23-29 April: Parabilis downtime

In order to update Parabilis with new finance codes, the system will be taken offline between the end of play on Tuesday 23rd April and Monday 29th April.

You will be unable to create any new baskets on Parabilis after 5pm on Tuesday 23rd April. The system will be available again for new baskets to be raised from Monday 29th April, and baskets should then be raised using new finance codes (see link below). Any baskets raised using old codes will be rejected.

View new finance codes - https://ssrs.kis.keele.ac.uk/Reports/report/Financial%20Reports/Bluqube%20Finance%20Codes

Invoices will need to be fully processed and receipted by the end of play on Friday 19th April to be paid w/c 22nd April. Any invoices approved after this date will not be paid until after the system upgrade is complete. You may continue to use Oracle Green Screens to raise sales invoices until 23rd April. Sales invoices should then be raised in BluQube from Monday 29th April when the system is launched. Invoices can be raised in BluQube by trained staff in your area or by your management accountants.

Past Incidents

15th January 2022

No incidents reported

14th January 2022

Keele People Keele People issue reported when using Google Chrome

Users have reported issues with accessing parts of the People Manager area on Keele People using Google Chrome. The system provider has outlined that an update to the browser software has caused an issue in Keele People where the menu button in the People Manager area does not respond. 

If you encounter this issue, please try accessing the People Manager area in an alternative browser, for example Microsoft Edge or Mozilla Firefox. 

Keele People will be undergoing an upgrade on Monday 31st January, and this issue should be resolved as part of this work.

  • This issue has now been resolved as part of upgrade work completed on Monday 31 January

  • 13th January 2022

    No incidents reported

    12th January 2022

    No incidents reported

    11th January 2022

    No incidents reported