Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Maintenance
Essential networks maintenance

On Saturday 11th May between 8am and 10am Information and Digital Services will be carrying out essential maintenance work on our networks. During this upgrade period, the Visitor WiFi registration portal and the Magnet portal should be considered at risk.

Access to eduroam and all other network services should operate as normal during this upgrade. If you have difficulty accessing the network or the portals following this work, please contact the IT Service Desk by emailing it.service@keele.ac.uk

Past Incidents

19th January 2022

No incidents reported

18th January 2022

No incidents reported

17th January 2022

No incidents reported

16th January 2022

No incidents reported

15th January 2022

No incidents reported

14th January 2022

Keele People Keele People issue reported when using Google Chrome

Users have reported issues with accessing parts of the People Manager area on Keele People using Google Chrome. The system provider has outlined that an update to the browser software has caused an issue in Keele People where the menu button in the People Manager area does not respond. 

If you encounter this issue, please try accessing the People Manager area in an alternative browser, for example Microsoft Edge or Mozilla Firefox. 

Keele People will be undergoing an upgrade on Monday 31st January, and this issue should be resolved as part of this work.

  • This issue has now been resolved as part of upgrade work completed on Monday 31 January