Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

University Network

WiFi

Partial Outage

Wired Network Connectivity

Operational

RSUH Network

Operational

Phones

Operational

CTU Network

Operational

Managed Desktops

Operational

Filestores

Operational

Finance & HR

Learning & Student Systems

Printing

Library Systems

Email & Collaboration

Remote Connection Services

University Service Desk

Virtual Desktop Infrastructure (VDI)

Stickied Incidents

9th April 2026

WiFi Intermittent connection issues with eduroam

We are currently investigating intermittent issues with connecting to eduroam - our teams are working to resolve this as soon as possible.

Maintenance

Library Search maintenance

Upcoming scheduled maintenance for Library Search, Rialto and Alma:

Estimated Start time: Saturday 11th April 2026 11:00pm BST

Estimated End time: Sunday 12th April 2026 01:00am BST

Past Incidents

30th July 2022

No incidents reported

29th July 2022

No incidents reported

28th July 2022

No incidents reported

27th July 2022

No incidents reported

26th July 2022

No incidents reported

25th July 2022

Keele Mobile App Keele App - Timetable not displaying

We're experiencing issues with accessing timetables through the Keele App - the suppliers are currently investigating this. You can still access your Timetable by going to https://kle.keele.ac.uk/ and clicking on the Timetable link.

We believe the issue is now fully resolved. If you are still having problems please contact the IT Service Desk.