Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Stickied Incidents

9th April 2026

WiFi Intermittent connection issues with eduroam

We are currently investigating intermittent issues with connecting to eduroam - our teams are working to resolve this as soon as possible.

Maintenance
Library Search maintenance

Upcoming scheduled maintenance for Library Search, Rialto and Alma:

Estimated Start time: Saturday 11th April 2026 11:00pm BST

Estimated End time: Sunday 12th April 2026 01:00am BST

Past Incidents

2nd December 2022

University Service Desk Tool Topdesk

We're experiencing issues with our TOPdesk service desk system - our suppliers are currently investigating this.

  • We believe the issue with Topdesk is now fully resolved. Apologies for any inconvenience caused.

  • 1st December 2022

    No incidents reported

    30th November 2022

    No incidents reported

    29th November 2022

    No incidents reported

    28th November 2022

    No incidents reported