Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Maintenance
Essential networks maintenance

On Saturday 11th May between 8am and 10am Information and Digital Services will be carrying out essential maintenance work on our networks. During this upgrade period, the Visitor WiFi registration portal and the Magnet portal should be considered at risk.

Access to eduroam and all other network services should operate as normal during this upgrade. If you have difficulty accessing the network or the portals following this work, please contact the IT Service Desk by emailing it.service@keele.ac.uk

Past Incidents

4th December 2022

No incidents reported

3rd December 2022

No incidents reported

2nd December 2022

University Service Desk Tool Topdesk

We're experiencing issues with our TOPdesk service desk system - our suppliers are currently investigating this.

  • We believe the issue with Topdesk is now fully resolved. Apologies for any inconvenience caused.

  • 1st December 2022

    No incidents reported

    30th November 2022

    No incidents reported