Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Maintenance
12th March: WiFi maintenance works

On 12th March at 4am Information & Digital Services will be patching our Wi-Fi network. This work is being carried out to secure and upgrade the Wi-Fi network. 

Work will be carried out to WiFi on campus and at Keele in Town. During this time you might notice some performance degradation but it will not be a full outage. Information & Digital Services apologise for any inconvenience this may cause.  

Past Incidents

19th July 2023

No incidents reported

18th July 2023

Microsoft O365 Some users may be unable to send Exchange Online email
  • This issue should now be resolved.
  • From MS: "We’ve identified that a change to the free/busy infrastructure resulted in impact to the Exchange online mail flow infrastructure. We’re identifying a plan to mitigate impact and restore mail flow."
  • Affected users may receive the following error "503 5.5.1 bad sequence of commands"

17th July 2023

No incidents reported

16th July 2023

No incidents reported

15th July 2023

No incidents reported