Some systems are experiencing issues

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University Service Desk

Virtual Desktop Infrastructure (VDI)

Maintenance

12th March: WiFi maintenance works

On 12th March at 4am Information & Digital Services will be patching our Wi-Fi network. This work is being carried out to secure and upgrade the Wi-Fi network. 

Work will be carried out to WiFi on campus and at Keele in Town. During this time you might notice some performance degradation but it will not be a full outage. Information & Digital Services apologise for any inconvenience this may cause.  

Past Incidents

12th August 2024

Nutanix Frame Issues initiating new sessions for Frame VDI system

We're currently experiencing issues creating new user sessions on the Nutanix Frame VDI environment and investigation is underway. Existing user sessions seem to be unaffected.

The issue with Nutanix Frame is now resolved and the service is operational again. Apologies for the inconvenience.

11th August 2024

No incidents reported

10th August 2024

No incidents reported

9th August 2024

No incidents reported

8th August 2024

No incidents reported