Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

University Network

WiFi

Partial Outage

Wired Network Connectivity

Operational

RSUH Network

Operational

Phones

Operational

CTU Network

Operational

Managed Desktops

Operational

Filestores

Operational

Finance & HR

Learning & Student Systems

Printing

Library Systems

Email & Collaboration

Remote Connection Services

University Service Desk

Virtual Desktop Infrastructure (VDI)

Stickied Incidents

9th April 2026

WiFi Intermittent connection issues with eduroam

We are currently investigating intermittent issues with connecting to eduroam - our teams are working to resolve this as soon as possible.

Maintenance

Library Search maintenance

Upcoming scheduled maintenance for Library Search, Rialto and Alma:

Estimated Start time: Saturday 11th April 2026 11:00pm BST

Estimated End time: Sunday 12th April 2026 01:00am BST

Past Incidents

9th March 2025

No incidents reported

8th March 2025

No incidents reported

7th March 2025

No incidents reported

6th March 2025

No incidents reported

5th March 2025

JupyterHub Issues accessing Jupyter Hub

We are currently investigating issues with Jupyter Hub - our teams are working to resolve this as soon as possible.

The issue with Jupyter Hub is now resolved, if you are continuing to experience issues please contact the IT Service Desk - https://www.keele.ac.uk/it/contactus/ Thank you for your patience and we apologise for the inconvenience this issue has caused.

Our Teams are continuing to work on resolving the issue with Jupyter Hub. We apologise for the inconvenience and thank you for your continued patience and understanding.