Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

University Network

WiFi

Partial Outage

Wired Network Connectivity

Operational

RSUH Network

Operational

Phones

Operational

CTU Network

Operational

Managed Desktops

Operational

Filestores

Operational

Finance & HR

Learning & Student Systems

Printing

Library Systems

Email & Collaboration

Remote Connection Services

University Service Desk

Virtual Desktop Infrastructure (VDI)

Stickied Incidents

9th April 2026

WiFi Intermittent connection issues with eduroam

We are currently investigating intermittent issues with connecting to eduroam - our teams are working to resolve this as soon as possible.

Maintenance

Library Search maintenance

Upcoming scheduled maintenance for Library Search, Rialto and Alma:

Estimated Start time: Saturday 11th April 2026 11:00pm BST

Estimated End time: Sunday 12th April 2026 01:00am BST

Past Incidents

12th July 2025

No incidents reported

11th July 2025

No incidents reported

10th July 2025

Some users may be unable to access their mailbox using any connection methods

Microsoft has identified an issue affecting some users Keele IT Email access.

Users may be unable to access their mailboxes using any connection method. The issue is currently being looked into by Microsoft. You can monitor the status of this issue on the Microsoft Service Status page. https://portal.office.com/servicestatus/

Microsoft has now confirmed that the issue has been resolved.

9th July 2025

No incidents reported

8th July 2025

No incidents reported