Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

University Network

Finance & HR

Learning & Student Systems

KLE - Blackboard

Operational

eVision/SCIMS

Operational

Training Portal

Operational

Keele Mobile App

Operational

Turnitin

Operational

Playback Lecture Capture

Operational

JupyterHub

Major Outage

Attendance System

Operational

My Keele Journey

Operational

Timetable

Operational

Printing

Library Systems

Email & Collaboration

Remote Connection Services

University Service Desk

Virtual Desktop Infrastructure (VDI)

Maintenance

Library Search Rialto and Alma maintenance

Upcoming scheduled maintenance for Library Search, Rialto and Alma:

Estimated Start time: Saturday 13th December 2025 22:00 GMT

Estimated End time: Sunday 14th December 2025 00:00 GMT

Past Incidents

22nd July 2025

No incidents reported

21st July 2025

VPN Services VPN unavailable

We are currently investigating issues with the VPN - our teams are working to resolve this as soon as possible.

The issue with the VPN is now resolved, if you are continuing to experience issues please contact the IT Service Desk - https://www.keele.ac.uk/it/contactus/ Thank you for your patience and we apologise for the inconvenience this issue has caused.

20th July 2025

No incidents reported

19th July 2025

No incidents reported

18th July 2025

Phones Disruption to campus Phone lines

Following essential works to consolidate the University's telephone providers our teams continue to work with our suppliers to restore all university phone numbers.

We apologize for the inconvenience and thank you for your continued patience and understanding.

Our Teams have now completed the work to restore university phone numbers. Thank you for your patience and we apologise for the inconvenience this issue has caused.