Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Maintenance
Library Search Rialto and Alma maintenance

Upcoming scheduled maintenance for Library Search, Rialto and Alma:

Estimated Start time: Saturday 13th December 2025 22:00 GMT

Estimated End time: Sunday 14th December 2025 00:00 GMT

Past Incidents

6th August 2025

No incidents reported

5th August 2025

No incidents reported

4th August 2025

A number of student IT accounts are currently inaccessible.

We are currently investigating an issue affecting access to some student IT accounts.

  • Most IT accounts should now be restored, if you find you still cannot access your account it might mean that it will still need to update overnight. If you still cannot access the account by 9am on Tuesday please let us know.

    Thank you for your patience and we apologise for the inconvenience this issue has caused.

  • Our Teams are working on restoring access to affected student accounts and accounts are starting to become available again, if you are still unable to access your account please continue to try throughout the day. A further update will be provided when all accounts are available again.

    We apologise for the inconvenience and thank you for your continued patience and understanding.

  • 3rd August 2025

    No incidents reported

    2nd August 2025

    No incidents reported