Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

University Network

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Remote Connection Services

University Service Desk

Virtual Desktop Infrastructure (VDI)

Maintenance

12th March: WiFi maintenance works

On 12th March at 4am Information & Digital Services will be patching our Wi-Fi network. This work is being carried out to secure and upgrade the Wi-Fi network. 

Work will be carried out to WiFi on campus and at Keele in Town. During this time you might notice some performance degradation but it will not be a full outage. Information & Digital Services apologise for any inconvenience this may cause.  

Past Incidents

14th August 2025

No incidents reported

13th August 2025

No incidents reported

12th August 2025

Filestores Issues accessing some staff file shares

We are currently investigating issues with access to some staff file shares - our teams are working to resolve this as soon as possible.

The issue is now resolved, if you are continuing to experience issues please contact the IT Service Desk - https://www.keele.ac.uk/it/contactus/ Thank you for your patience and we apologise for the inconvenience this issue has caused.

11th August 2025

No incidents reported

10th August 2025

No incidents reported