Upcoming scheduled maintenance for Library Search, Rialto and Alma:
Estimated Start time: Saturday 27th December 2025 22:00 GMT
Estimated End time: Sunday 28th December 2025 00:00 GMT
Past Incidents
7th October 2025
No incidents reported
6th October 2025
Library Catalog SystemPerformance issues with Library System/Library Search
We are currently investigating issues with the Library system including Library Search - our suppliers are working to resolve this as soon as possible.
The issue with the Library system/Library search is now resolved, if you are continuing to experience issues please contact the IT Service Desk - https://www.keele.ac.uk/it/contactus/ Thank you for your patience and we apologise for the inconvenience this issue has caused.
5th October 2025
No incidents reported
4th October 2025
No incidents reported
3rd October 2025
Microsoft O365Some users may not see auto-complete suggestions when searching in Outlook on the web
Users may not see auto-complete suggestions when searching in Outlook on the web. Users may also not see expected results when searching with keywords. As a workaround, suggestions are working on the Outlook mobile application.
Please await further updates from Microsoft for an overall solution.
From Microsoft: "A recent service update contained a code regression that caused impact.
We've confirmed after testing and monitoring with a subset of affected users that the impact is remediated."
