Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

University Network

Finance & HR

Learning & Student Systems

Printing

Library Systems

Email & Collaboration

Remote Connection Services

University Service Desk

Virtual Desktop Infrastructure (VDI)

Maintenance

12th March: WiFi maintenance works

On 12th March at 4am Information & Digital Services will be patching our Wi-Fi network. This work is being carried out to secure and upgrade the Wi-Fi network. 

Work will be carried out to WiFi on campus and at Keele in Town. During this time you might notice some performance degradation but it will not be a full outage. Information & Digital Services apologise for any inconvenience this may cause.  

Past Incidents

10th October 2025

No incidents reported

9th October 2025

No incidents reported

8th October 2025

e-procurement eProcurement system unavailable

Our suppliers are currently investigating issues with the e-procurement system.

7th October 2025

No incidents reported

6th October 2025

Library Catalog System Performance issues with Library System/Library Search

We are currently investigating issues with the Library system including Library Search - our suppliers are working to resolve this as soon as possible.

The issue with the Library system/Library search is now resolved, if you are continuing to experience issues please contact the IT Service Desk - https://www.keele.ac.uk/it/contactus/ Thank you for your patience and we apologise for the inconvenience this issue has caused.