Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Stickied Incidents

20th October 2026

Reading Lists OpenAthens Outage

Our suppliers are currently investigating issues with OpenAthens which will affect various Library systems and e-resources. We are currently aware of issues affecting:

Library Reading Lists, Library Bookings, LawTrove and EBSCO

Maintenance
Library Search, Rialto and Alma Maintenance

Upcoming scheduled maintenance for Library Search, Rialto and Alma:

Estimated Start time: Saturday 3rd October 11:00pm BST Estimated End time: Sunday 4th October 12:59pm BST

Past Incidents

18th November 2025

Keele Mobile App Keele App issues affecting attendance check-in's

We are currently investigating issues with the Keele App affecting attendance check-in's - our teams are working to resolve this as soon as possible.

  • The issue with the Keele App is now resolved, if you are continuing to experience issues please contact the IT Service Desk - https://www.keele.ac.uk/it/contactus/ Thank you for your patience and we apologise for the inconvenience this issue has caused.

  • 17th November 2025

    No incidents reported

    16th November 2025

    No incidents reported

    15th November 2025

    No incidents reported

    14th November 2025

    No incidents reported