Some systems are experiencing issues

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https://www.keele.ac.uk/it/contactus/

University Network

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Remote Connection Services

University Service Desk

Virtual Desktop Infrastructure (VDI)

Maintenance

12th March: WiFi maintenance works

On 12th March at 4am Information & Digital Services will be patching our Wi-Fi network. This work is being carried out to secure and upgrade the Wi-Fi network. 

Work will be carried out to WiFi on campus and at Keele in Town. During this time you might notice some performance degradation but it will not be a full outage. Information & Digital Services apologise for any inconvenience this may cause.  

Past Incidents

19th November 2025

No incidents reported

18th November 2025

Keele Mobile App Keele App issues affecting attendance check-in's

We are currently investigating issues with the Keele App affecting attendance check-in's - our teams are working to resolve this as soon as possible.

The issue with the Keele App is now resolved, if you are continuing to experience issues please contact the IT Service Desk - https://www.keele.ac.uk/it/contactus/ Thank you for your patience and we apologise for the inconvenience this issue has caused.

17th November 2025

No incidents reported

16th November 2025

No incidents reported

15th November 2025

No incidents reported