Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Stickied Incidents

20th October 2026

Reading Lists OpenAthens Outage

Our suppliers are currently investigating issues with OpenAthens which will affect various Library systems and e-resources. We are currently aware of issues affecting:

Library Reading Lists, Library Bookings, LawTrove and EBSCO

Maintenance
Library Search, Rialto and Alma Maintenance

Upcoming scheduled maintenance for Library Search, Rialto and Alma:

Estimated Start time: Saturday 3rd October 11:00pm BST Estimated End time: Sunday 4th October 12:59pm BST

Past Incidents

23rd November 2025

No incidents reported

22nd November 2025

No incidents reported

21st November 2025

No incidents reported

20th November 2025

No incidents reported

19th November 2025

No incidents reported

18th November 2025

Keele Mobile App Keele App issues affecting attendance check-in's

We are currently investigating issues with the Keele App affecting attendance check-in's - our teams are working to resolve this as soon as possible.

  • The issue with the Keele App is now resolved, if you are continuing to experience issues please contact the IT Service Desk - https://www.keele.ac.uk/it/contactus/ Thank you for your patience and we apologise for the inconvenience this issue has caused.