Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Maintenance
Library Search maintenance

Upcoming scheduled maintenance for Library Search, Rialto and Alma:

Estimated Start time: Saturday 2nd May 2026 11:00pm BST

Estimated End time: Sunday 3rd May 2026 02:00am BST

Past Incidents

7th December 2025

No incidents reported

6th December 2025

No incidents reported

5th December 2025

University Service Desk Tool Topdesk

We're experiencing issues with our TOPDesk service desk system - our suppliers have been notified and are working on resolving the issue.

  • The issue with Topdesk has now been resolved by our suppliers, if you are continuing to experience issues please contact the IT Service Desk - https://www.keele.ac.uk/it/contactus/ Thank you for your patience and we apologise for the inconvenience this issue has caused.

  • 4th December 2025

    No incidents reported

    3rd December 2025

    No incidents reported