Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

University Network

Finance & HR

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Library Systems

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Remote Connection Services

University Service Desk

Virtual Desktop Infrastructure (VDI)

Maintenance

Library Search, Rialto and Alma Maintenance

Upcoming scheduled maintenance for Library Search, Rialto and Alma:

Estimated Start time: Saturday 3rd October 11:00pm BST Estimated End time: Sunday 4th October 12:59pm BST

Past Incidents

6th June 2026

No incidents reported

5th June 2026

No incidents reported

4th June 2026

No incidents reported

3rd June 2026

No incidents reported

2nd June 2026

No incidents reported

1st June 2026

University Service Desk Tool Issues with Topdesk

We are currently investigating issues with receiving email into Topdesk - our suppliers are working to resolve this as soon as possible.

The issue with Topdesk is now resolved, if you are continuing to experience issues please contact the IT Service Desk - https://www.keele.ac.uk/it/contactus/ Thank you for your patience and we apologise for the inconvenience this issue has caused.