MO448096 - Some users are unable to login with Microsoft Authenticator App push notifications Thursday 20th October 2022 09:15:00


Users with Microsoft Authenticator with push notifications as their default MFA option may experience issues signing into any service protected by Azure SSO. Microsoft is aware of this issue and is investigating.

If you experience this issue, please use an alternative verification method such as SMS or phone call. You can also open the Microsoft Authenticator App and use a generated code instead of push notifications.

Microsoft has identified a routine network configuration change to be the cause and has rolled back the change. Microsoft has tested and confirmed that this issue is now resolved.