Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Maintenance
Procurement System Maintenance

The procurement system will be unavailable from 8am until approximately 5pm on Saturday 22nd February due to maintenance.

31st March-4th April: Networks maintenance

IDS will be completing essential security work to network equipment throughout this week. Works will take place between 6am and 8am each morning in buildings across campus. A short outage on the wired and wireless network will occur while the work is being completed, which will last approximately five minutes. Please contact the IT Service Desk if you need further support after these works. 

Alma & Library Search

Upcoming scheduled maintenance for Library Search, Rialto and Alma:

Estimated Start time: Saturday 10th May 23:00 BST Estimated End time: Saturday 10th May 00:00 BST

Past Incidents

17th January 2020

No incidents reported

16th January 2020

No incidents reported

15th January 2020

e-procurement Parabalis system currently unavailable

We are investigating an issue with the e-procurement system.

  • Parabalis is now available again, if you are still experiencing issues please contact the IT Service Desk. Apologies for any inconvenience caused.

    • 14th January 2020

    No incidents reported

    13th January 2020

    No incidents reported

    12th January 2020

    Student Print Intermittent issues with Student Print

    We are currently investigating issues affecting student printing where users are unable to print.

  • We believe the printing issues are now resolved - sorry for any inconvenience. If you are experiencing any further problems printing please contact the IT Service Desk.

  • We are still investigating this issue, if you are having issues printing please contact the IT Service.