Upcoming scheduled maintenance for Library Search, Rialto and Alma:
Estimated Start time: Saturday 7th June 23:00 BST
Estimated End time: Saturday 7th June 00:00 BST
Past Incidents
19th February 2020
No incidents reported
18th February 2020
TurnitinTurnitin UK are currently experiencing an unexpected service disruption
Turnitin UK are currently experiencing an unexpected service disruption. Users may not be able to make submissions via Google Drive. Turnitin are investigating this issue as a priority and hope to have a resolution soon.
Turnitin UK are reporting that the issue is now resolved.
Keele PeopleProblems with logging into Keele People
We are currently investigating login issues with Keele People for Admin users.
No further reports of issues
We have identified an issue with one of the backend systems that caused intermittent IO requests from the front-end to become blocked.
The service causing this has been restarted.
We will continue to watch this issue for reoccurrences.
Managed DesktopsSlow Student Logins on Managed Desktops
Some students may experience issues logging into managed desktops provided by the University.
Symptoms:
Slow Logins
Black Screens after authentication
No further reports of issues
Initial tests show that this issue is now resolved. We will continue to monitor this issue throughout the day.
We believe that we have identified the root cause of the issue and are currently investigating a fix.
17th February 2020
TurnitinUsers of Turnitin may be unable to load Similarity Reports
Users of Turnitin may be unable to load Similarity Reports. For live updates http://bit.ly/38CTN5o
We are pleased to advise that the service degradation users experienced has now been resolved.
