Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

University Network

WiFi

Operational

Wired Network Connectivity

Operational

RSUH Network

Operational

Phones

Operational

CTU Network

Operational

Managed Desktops

Operational

Filestores

Partial Outage

Finance & HR

Learning & Student Systems

Printing

Library Systems

Email & Collaboration

Remote Connection Services

University Service Desk

Virtual Desktop Infrastructure (VDI)

Stickied Incidents

12th August 2025

Filestores Issues accessing some staff file shares

We are currently investigating issues with access to some staff file shares - our teams are working to resolve this as soon as possible.

Past Incidents

1st March 2020

No incidents reported

29th February 2020

No incidents reported

28th February 2020

No incidents reported

27th February 2020

No incidents reported

26th February 2020

Intermittent SSO Login Issues

We have received reports that both students and staff are intermittently unable to login to services that use the Keele Single Sign-On (SSO) service. We are currently investigating this issue.

We believe we have identified and fixed the issue, will continue to watch for re-occurrences.