Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Maintenance
Procurement System Maintenance

The procurement system will be unavailable from 8am until approximately 5pm on Saturday 22nd February due to maintenance.

31st March-4th April: Networks maintenance

IDS will be completing essential security work to network equipment throughout this week. Works will take place between 6am and 8am each morning in buildings across campus. A short outage on the wired and wireless network will occur while the work is being completed, which will last approximately five minutes. Please contact the IT Service Desk if you need further support after these works. 

Alma & Library Search

Upcoming scheduled maintenance for Library Search, Rialto and Alma:

Estimated Start time: Saturday 3rd May 23:00 BST Estimated End time: Saturday 3rd May 23:59 BST

Past Incidents

2nd March 2020

No incidents reported

1st March 2020

No incidents reported

29th February 2020

No incidents reported

28th February 2020

No incidents reported

27th February 2020

No incidents reported

26th February 2020

Intermittent SSO Login Issues

We have received reports that both students and staff are intermittently unable to login to services that use the Keele Single Sign-On (SSO) service. We are currently investigating this issue.

  • We believe we have identified and fixed the issue, will continue to watch for re-occurrences.