Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Maintenance
23-29 April: Parabilis downtime

In order to update Parabilis with new finance codes, the system will be taken offline between the end of play on Tuesday 23rd April and Monday 29th April.

You will be unable to create any new baskets on Parabilis after 5pm on Tuesday 23rd April. The system will be available again for new baskets to be raised from Monday 29th April, and baskets should then be raised using new finance codes (see link below). Any baskets raised using old codes will be rejected.

View new finance codes - https://ssrs.kis.keele.ac.uk/Reports/report/Financial%20Reports/Bluqube%20Finance%20Codes

Invoices will need to be fully processed and receipted by the end of play on Friday 19th April to be paid w/c 22nd April. Any invoices approved after this date will not be paid until after the system upgrade is complete. You may continue to use Oracle Green Screens to raise sales invoices until 23rd April. Sales invoices should then be raised in BluQube from Monday 29th April when the system is launched. Invoices can be raised in BluQube by trained staff in your area or by your management accountants.

Library Search and Alma Maintenance

Library Search and Alma will be unavailable for routine maintenance on Saturday 4th May 2024 between 11pm and Midnight.

Past Incidents

10th April 2020

No incidents reported

9th April 2020

WiFi Problems connecting to Eduroam WiFi

We are currently investigating issues with users unable to connect to Eduroam.

  • This should now be resolved - if you experience any further issues connecting to Eduroam please contact the IT Service Desk.

  • 8th April 2020

    No incidents reported

    7th April 2020

    No incidents reported

    6th April 2020

    VPN Services Issues with Keele VPN

    We are currently experiencing issues with our AnyConnect VPN. Users experiencing issues are advised to use vpn.keele.ac.uk instead. Details of how to change VPN are on this webpage - https://keeleacuk.sharepoint.com/sites/IDSEmergencyGuidance/SitePages/Virtual-Private-Network-(VPN).aspx

    You can also connect to many University systems and services remotely using the Keele App Proxy. Details of how to connect to this are here - https://keeleacuk.sharepoint.com/sites/IDSEmergencyGuidance/SitePages/Keele-App-Proxy.aspx

  • The issues we were having with the VPN have now been resolved.