Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Maintenance
8th July: CompSci lab machine service upgrade

IDS will be migrating the CompSci lab machine service to a new host system on Tuesday 8th July between 9am and 1pm. This work is being carried out to improve the security of the system and to support our digital transformation.

Keele People maintenance

Keele People will be unavailable between Friday 1st August at 7:00 PM, to Sunday 3rd August at 12:00 PM (Midday) whilst maintenance work takes place.

Colleagues will be unable to access the system during these times whilst our supplier completes the work.

Apologies for any inconvenience this causes.

Past Incidents

24th August 2020

No incidents reported

23rd August 2020

No incidents reported

22nd August 2020

No incidents reported

21st August 2020

No incidents reported

20th August 2020

G-Suite Performance Issues

Google has reported issues with the following parts of G-Suite, which are affecting some Keele users:

  • Sending emails in Gmail
  • Recording meetings in Google Meet
  • Creating files in Google Drive
  • Posting messages in Google Hangouts
  • Adding new pages to Google Sites
  • Google Keep
  • Voice-mail issues

  • Google is now reporting these issues have been resolved.

  • Google are reporting that the Gmail service has already been restored for some users, and they expect a resolution for all users in the near future. Please note this time frame is an estimate and may change.