Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

University Network

Finance & HR

Learning & Student Systems

Printing

Library Systems

Email & Collaboration

Remote Connection Services

University Service Desk

Virtual Desktop Infrastructure (VDI)

Maintenance

8th July: CompSci lab machine service upgrade

IDS will be migrating the CompSci lab machine service to a new host system on Tuesday 8th July between 9am and 1pm. This work is being carried out to improve the security of the system and to support our digital transformation.

Keele People maintenance

Keele People will be unavailable between Friday 1st August at 7:00 PM, to Sunday 3rd August at 12:00 PM (Midday) whilst maintenance work takes place.

Colleagues will be unable to access the system during these times whilst our supplier completes the work.

Apologies for any inconvenience this causes.

Past Incidents

25th September 2020

No incidents reported

24th September 2020

No incidents reported

23rd September 2020

No incidents reported

22nd September 2020

Microsoft O365 Teams Meeting disruption

Some users are experiencing issues in Teams meetings with functionality such as screen sharing and recording sessions. This does not appear to be a widespread issue but is causing some disruption at Keele - it has been reported to Microsoft.

These issues now seem to be resolved.

21st September 2020

No incidents reported