Some systems are experiencing issues

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University Service Desk

Virtual Desktop Infrastructure (VDI)

Maintenance

8th July: CompSci lab machine service upgrade

IDS will be migrating the CompSci lab machine service to a new host system on Tuesday 8th July between 9am and 1pm. This work is being carried out to improve the security of the system and to support our digital transformation.

Keele People maintenance

Keele People will be unavailable between Friday 1st August at 7:00 PM, to Sunday 3rd August at 12:00 PM (Midday) whilst maintenance work takes place.

Colleagues will be unable to access the system during these times whilst our supplier completes the work.

Apologies for any inconvenience this causes.

Past Incidents

12th October 2020

No incidents reported

11th October 2020

No incidents reported

10th October 2020

No incidents reported

9th October 2020

No incidents reported

8th October 2020

Playback Lecture Capture Lecture Capture editing console issues

We're currently experiencing issues with Lecture Capture which are causing the editing console to run very slowly.

We're working to resolve these issues asap. Apologies for any inconvenience this is causing for colleagues.

We have now resolved the issues with the editing console on Lecture Capture. If you continue to have issues, please contact the IT Service Desk by emailing it.service@keele.ac.uk