Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Maintenance
8th July: CompSci lab machine service upgrade

IDS will be migrating the CompSci lab machine service to a new host system on Tuesday 8th July between 9am and 1pm. This work is being carried out to improve the security of the system and to support our digital transformation.

Past Incidents

23rd October 2020

No incidents reported

22nd October 2020

No incidents reported

21st October 2020

No incidents reported

20th October 2020

Turnitin Turnitin.com and Turnitinuk.com inaccessible

Users accessing turnitin.com or turnitinuk.com may not be able to access these services, Turnitin are investigating.

  • Turnitin are now reporting the problem is now fully resolved, if you are still having problems please contact the IT service Desk:

    Due to an unexpected service outage, Turnitin, TurnitinUK and integrations users may have not been able to access the service, experienced slowness and extended report generation times. We are pleased to advise that service has been restored.

    We encountered a disruption between the following times:

    PDT Oct 20 06:40 - Oct 20 10:30 BST Oct 20 14:40 - Oct 20 18:30 AEDT Oct 21 00:40 - Oct 21 04:30

    Please accept our apologies if you were impacted by today’s disruption.

  • Turnitin believe the main issue affecting users logging into the service has been resolved. Users may experience slowness while using the service as the system recovers. Please accept our apologies for any inconvenience caused.

  • 19th October 2020

    No incidents reported