Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Maintenance
Keele People maintenance

Keele People will be unavailable between Friday 1st August at 7:00 PM, to Sunday 3rd August at 12:00 PM (Midday) whilst maintenance work takes place.

Colleagues will be unable to access the system during these times whilst our supplier completes the work.

Apologies for any inconvenience this causes.

Scheduled maintenance - Alma & Library Search

Upcoming scheduled maintenance for Library Search, Rialto and Alma:

Estimated Start time: Saturday 2nd August 2025 23:00 BST Estimated End time: Saturday 2nd August 2025 23:59 BST

Past Incidents

8th November 2020

No incidents reported

7th November 2020

No incidents reported

6th November 2020

No incidents reported

5th November 2020

Turnitin Turnitin service disruption

Turnitin have provided the following service alert:

We’ve run into some issues.

Turnitin.com, TurnitinUK.com, iThenticate, SimCheck, Similarity and Originality are currently experiencing an unexpected service disruption.

During this time, you may find that Similarity Reports are not generating.

Those accessing these services via an integration may also be impacted.

  • Turnitin have provided the following update:

    Turnitin.com, Turnitinuk.com, iThenticate, SimCheck, Similarity and Originality, are currently experiencing an unexpected service degradation. We believe we have resolved the issue, and we are continuing to monitor the situation.

    Users will still continue to experience slow report generation during this time, while we process the backlog of submissions.

  • 4th November 2020

    No incidents reported