Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Maintenance
8th July: CompSci lab machine service upgrade

IDS will be migrating the CompSci lab machine service to a new host system on Tuesday 8th July between 9am and 1pm. This work is being carried out to improve the security of the system and to support our digital transformation.

Past Incidents

15th December 2020

No incidents reported

14th December 2020

GSuite/Google Mail Issues - Student Email

We are seeing issues with the Google Suite - affecting email, drive, calendar and logins. Google are aware and we are awaiting further information.

  • These issues have now been resolved.

    • 13th December 2020

    No incidents reported

    12th December 2020

    No incidents reported

    11th December 2020

    Microsoft O365 O365 performance issues

    Microsoft UK have reported known issues with the following services, you may experience slowness or unable to access them. Impacted services include, but were not limited to: SharePoint Online OneDrive for Business Microsoft Teams Microsoft 365 admin center

  • These issues have now been resolved.

  • [16:35] Microsoft have released an update on this incident, which states they have identified the cause of the issues and have put measures in place to resolve them. Users should start to see a return of service.