Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Maintenance
KLE Maintenance

Our suppliers will be carrying out maintenance to the KLE from 13:00 on Friday 12th September to 01:00 on Saturday 13th September. During this time there could be times when the KLE is unavailable.

Past Incidents

14th January 2021

No incidents reported

13th January 2021

No incidents reported

12th January 2021

Microsoft O365 Issues accessing files on Teams

We are receiving reports of some staff having issues accessing files through Microsoft Teams and SharePoint.

We have been in touch with Microsoft about this and hope to provide an update with more information soon. Apologies for any inconvenience this is causing.

  • These issues have now been resolved

  • Microsoft have confirmed they are investigating issues with users accessing files on SharePoint online, including via Teams. They will provide a further update after 5pm.

    • Turnitin Turnitin Performance Issues

    We are receiving reports of issues with Turnitin, which are also being experienced by colleagues at other institutions.

    We have reported these issues to Turnitin, who are working to resolve them as soon as possible. Apologies for any inconvenience this is causing.

  • Turnitin have confirmed this issue is resolved

  • Turnitin has confirmed that these issues were part of wider UK network issues and weren't caused by issues at Turnitin.

    • 11th January 2021

    No incidents reported

    10th January 2021

    No incidents reported