Following essential works to consolidate the University's telephone providers our teams continue to work with our suppliers to restore all university phone numbers.
We apologize for the inconvenience and thank you for your continued patience and understanding.
Maintenance
8th July: CompSci lab machine service upgrade
IDS will be migrating the CompSci lab machine service to a new host system on Tuesday 8th July between 9am and 1pm. This work is being carried out to improve the security of the system and to support our digital transformation.
Past Incidents
25th January 2021
KLE - BlackboardPebblePad
We experiencing issues with Keele users logging into PebblePad direct - we are currently investigating.
Please log into PebblePad via the KLE for the time being.
These issues have now been resolved.
PebblePad is currently unavailable while work to repair a fault is ongoing.
Information & Digital Services and KIITE are working with the supplier this morning (26 January) to rectify account management issues.
We apologise for any inconvenience caused and will reinstate access as soon as possible.
24th January 2021
No incidents reported
23rd January 2021
No incidents reported
22nd January 2021
No incidents reported
21st January 2021
No incidents reported
20th January 2021
KLE - BlackboardIssues accessing KLE
Some users are having issues accessing the KLE this morning.
We are currently investigating this and will work to resolve problems asap.
Apologies for any inconvenience this is causing.
The Blackboard system is now stable and operational - we are identifying the fault which caused this out.
