Microsoft O365Some users may not see auto-complete suggestions when searching in Outlook on the web
Users may not see auto-complete suggestions when searching in Outlook on the web. Users may also not see expected results when searching with keywords. As a workaround, suggestions are working on the Outlook mobile application.
Please await further updates from Microsoft for an overall solution.
From Microsoft: "A recent service update contained a code regression that caused impact.
We've confirmed after testing and monitoring with a subset of affected users that the impact is remediated."
1st October 2025
Issue with FMHS timetables displaying up to date timetables on MyTimetable.keele.ac.uk
There is currently an issue with FMHS timetables displaying up to date timetables on mytimetable.keele.ac.uk. Your timetable on the Keele App remains correct and up-to-date, we have raised the issue with our supplier but in the meantime please use the Keele App as a reliable source of timetable data.
The issue with the FMHS timetables has now been resolved.
Maintenance
Library Search Rialto and Alma maintenance
Upcoming scheduled maintenance for Library Search, Rialto and Alma:
Estimated Start time: Saturday 1st November 2025 22:00 GMT
Estimated End time: Saturday 1st November 2025 23:00 GMT
Past Incidents
15th March 2021
No incidents reported
14th March 2021
No incidents reported
13th March 2021
No incidents reported
12th March 2021
No incidents reported
11th March 2021
No incidents reported
10th March 2021
Microsoft O365Performance issues on O365
Some users are experiencing delays with Microsoft Office 365 this morning. Microsoft have said they are aware of the issue which is affecting users in the UK, and are working to resolve it asap.
Apologies for any inconvenience this is causing for our Keele users this morning.
Update 12:28 - Microsoft have reported that these issues were due to a third party network supplier and have now been rectified. Users should begin to see a return to normal service.
