Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Maintenance
Library Search maintenance

Upcoming scheduled maintenance for Library Search, Rialto and Alma:

Estimated Start time: Saturday 5th July 23:00 BST

Estimated End time: Saturday 5th July 23:59 BST

8th July: CompSci lab machine service upgrade

IDS will be migrating the CompSci lab machine service to a new host system on Tuesday 8th July between 9am and 1pm. This work is being carried out to improve the security of the system and to support our digital transformation.

Past Incidents

18th June 2021

No incidents reported

17th June 2021

eVision/SCIMS scims.keele.ac.uk unavailable

Users are currently unable to access scims.keele.ac.uk - we are investigating this issue and will have it resolved as soon as possible. Apologies for any inconvenience this is causing.

  • 16:04 - We believe these issues are now resolved. If you continue to have problems accessing the system, please contact the IT Service Desk.

  • 15:32 - We are continuing to see issues with access to SCIMS and eVision. We believe we have identified the cause of the issue so are now working to resolve it. Apologies again for any inconvenience this is causing.

  • We are continuing to see issues with evision, users are currently unable to access scims.keele.ac.uk - we are investigating this issue and will have it resolved as soon as possible. Apologies for any inconvenience this is causing.

  • The issue has been resolved. If you experience further issues accessing the system, please contact the IT Service Desk.

  • 10:07 - The system should now be available again, apologies again for the inconvenience. 

  • 16th June 2021

    No incidents reported

    15th June 2021

    No incidents reported

    14th June 2021

    No incidents reported