Some systems are experiencing issues

About This Site

https://www.keele.ac.uk/it/contactus/

Maintenance
23-29 April: Parabilis downtime

In order to update Parabilis with new finance codes, the system will be taken offline between the end of play on Tuesday 23rd April and Monday 29th April.

You will be unable to create any new baskets on Parabilis after 5pm on Tuesday 23rd April. The system will be available again for new baskets to be raised from Monday 29th April, and baskets should then be raised using new finance codes (see link below). Any baskets raised using old codes will be rejected.

View new finance codes - https://ssrs.kis.keele.ac.uk/Reports/report/Financial%20Reports/Bluqube%20Finance%20Codes

Invoices will need to be fully processed and receipted by the end of play on Friday 19th April to be paid w/c 22nd April. Any invoices approved after this date will not be paid until after the system upgrade is complete. You may continue to use Oracle Green Screens to raise sales invoices until 23rd April. Sales invoices should then be raised in BluQube from Monday 29th April when the system is launched. Invoices can be raised in BluQube by trained staff in your area or by your management accountants.

Past Incidents

20th June 2021

No incidents reported

19th June 2021

No incidents reported

18th June 2021

No incidents reported

17th June 2021

eVision/SCIMS scims.keele.ac.uk unavailable

Users are currently unable to access scims.keele.ac.uk - we are investigating this issue and will have it resolved as soon as possible. Apologies for any inconvenience this is causing.

  • 16:04 - We believe these issues are now resolved. If you continue to have problems accessing the system, please contact the IT Service Desk.

  • 15:32 - We are continuing to see issues with access to SCIMS and eVision. We believe we have identified the cause of the issue so are now working to resolve it. Apologies again for any inconvenience this is causing.

  • We are continuing to see issues with evision, users are currently unable to access scims.keele.ac.uk - we are investigating this issue and will have it resolved as soon as possible. Apologies for any inconvenience this is causing.

  • The issue has been resolved. If you experience further issues accessing the system, please contact the IT Service Desk.

  • 10:07 - The system should now be available again, apologies again for the inconvenience. 

  • 16th June 2021

    No incidents reported